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Terms Of Use And Service

By using www.ezytravels.com (the Website) you agree to be bound by these Terms and Conditions (the "Agreement"), irrespective of whether or not you have registered as a member (the Member). This Agreement sets out the legally binding terms and conditions for your use and membership and may be modified from time to time without notice to you. Any modifications shall be effective upon posting on the Website.


Content posted on the Website & Transmitted Material

The copyright in the contents of this website belongs to ezytravels.com (the Ezytravels). Accordingly Ezytravels reserves all rights. Copying of part or all the contents of this website without permission of Ezytravels is prohibited except to the extent that such copying/printing is necessary and allowed for the purposes of availing of the paid services provided.

Internet transmissions are never completely private or secure. You understand that any message or information you send to this site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card/debit card/bank information) is encrypted (sent in code). Sending a message to Ezytravels does not create on Ezytravels any special responsibility or obligation for you.


Modifications to the Website:

The Website reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, services or any part thereof with or without notice. You agree that the Ezytravels shall not be liable to you or to any third party in any manner whatsoever for any inconvenience caused due to any modification, suspension or discontinuance of the Website.


Proprietary Rights

All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the "Content"), are protected by copyright laws. You cannot use the Content for any purpose, except as specified herein. You agree to follow all instructions so provided on this Site defining the way you may use the Content. There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by Ezytravels.com or any other third party. By displaying them on this Site, Ezytravels is not granting you any license to utilize those proprietary logos, service marks or trademarks. Any unauthorized use of the content may violate copyright laws, trademark laws, the laws of privacy and publicity and civil and criminal statutes.


Dealings with Third parties and Links:

Your correspondence or business dealings with or participation in promotions of, advertisers found on or through the Website, including payment and delivery of related goods or services and any other terms, conditions, warranties or representations associated with such dealings are solely between you and such advertiser. You agree that www.ezytravels.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Website. The Website may provide, or third parties may provide, links to other World Wide Websites or resources. The Website has no control over such sites and resources. You acknowledge and agree that the Ezytravels is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that the website shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.


DISCLAIMER

The material in the Website may contain technical inaccuracies or typographical errors. Ezytravels may make changes/modifications or improvements on the Website at any time. The materials on the Website are provided on an 'As Is' basis, without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, Ezytravels disclaims all warranties of merchantability and fitness for a particular purpose. Ezytravels does not warrant that the functions contained in the Website will be uninterrupted or error free, that defects will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful components, but shall endeavour to ensure your fullest satisfaction. Ezytravels does not warrant or make any representations regarding the use of or the result of the use of the material on the Site in terms of their correctness, accuracy, reliability or otherwise, insofar as such material is derived from other service providers such as airlines, hotel owners and tour operators. You acknowledge that the Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of the Website on this basis may be prevented by certain factors outside the reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. Ezytravels does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any inability to access or to use the Site. You also acknowledge that through the Website, Ezytravels merely provides intermediary services in order to facilitate booking of tickets and hotel services to you. Ezytravels is not the last-mile service provider to you and therefore, Ezytravels shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (airline, travel/tour operator, hotel, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in the Website. Ezytravels will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of the Website. If for any reason, law does not permit exclusions of liability of any kind specified hereinabove, then, the liability of the Ezytravels shall, in those cases, be limited to such amount paid by the user and retained by the Ezytravels for the transaction in question.


Online Purchase:

If you opt to purchase any Services offered on the Website (including air tickets), you will be asked to supply certain information applicable to your purchase, including without limitation, payment and other information. Any such information will be treated as described in Our Privacy Policy. All information that you provide to us or our third party payment processor must be accurate, current and complete. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases. Verification of information applicable to a purchase may be required prior to our acceptance of any order. Price and availability of any products or services on the Website are subject to change without notice. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.


Refund and Cancellation:

You can cancel domestic flight bookings online. Enter the Booking ID and the Email ID select the booking and click the Cancel button. For online cancellation, Ezytravels will charge Rs. 300 per person per sector as standard cancellation charges. To amend/cancel your ticket offline, contact Ezytravels Customer Care at 9823057000. For all offline cancellation of domestic flights a standard charge of Rs. 300 per person per sector, over and above the airline's own cancellation charge will apply. Whereas for international bookings a fee of Rs 1,200(except for USA & Europe where Rs 2,500) per person would be charged, over and above the airline's own cancellation charge. For rescheduling of domestic flights, Ezytravels will charge Rs.100 per person per sector as standard rescheduling charges while for international flights, Rs 300 per person per sector will be charged. Please refer to airline specific amendment and cancellation policy while using our Services. You may be required to directly contact the nearest airline office (of the concerned airline) to get your reservation cancelled.


How do I get a refund after canceling my ticket?

In case of e-Tickets the refund shall be processed within 15 - 20 working days from the date of the cancellation request being made. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of receipt of ticket. All refunds shall be processed subject to processing of refunds by the respective airline/service provider.


What are the cancellation/amendment charges?

Cancellation and/or amendment of airline tickets shall at all times be subject to fees/charges/levies/payments as may be levied/payable to the relevant airline/carrier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets, you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account. Except to the extent stated in the individual airline/carrier terms and conditions or otherwise applicable to specific tickets booked/issued, cancellation fee are payable as follows. The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge and Ezytravels assumes no liability whatsoever in this regard. Note: Unless expressly stated otherwise, it is mandatory to contact Ezytravels for refunds and the airline will route the refund for your tickets booked on the Website, through Ezytravels. The above mentioned cancellation process and refund processing time may vary. In case of lost or damaged tickets, the refund process cannot be initiated with the airline. Refund would be through cheque or demand draft.



Limitation of liability:

You expressly understand and agree that the Website shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Ezytravels has been advised of the possibility of such damages), resulting from:

(i) the use or the inability to use the service;

(ii) the failure of the Software in any manner whatsoever;

(iii) the uploading of any photographs, images or the Content;

(iv) unauthorized access to or alteration of your transmissions or data;

(v) statements or conduct of any third party on the service; or

(vi) any other matter relating to the service.


Indemnity:

You expressly agree that you shall indemnify, defend and hold the Website harmless from and against any and all third party claims, allegations, demands, liabilities, losses, damages, awards, judgments or settlements, including all reasonable costs and expenses related thereto including attorney's fees ('Claims'), that may be asserted, granted, imposed or brought against the Ezytravels for:

(i) infringement or alleged infringement of any rights in and to patents, trade marks (registered or unregistered), service marks, design rights, copyright, rights to extract or re-utilise data from a database or other database rights, registered designs, confidential information and any other industrial or commercial property right whatsoever, whether existing now or in the future of any third party; or

(ii) use or misuse of the services of the Website whether as a Member or user;

(iii) breach of any of the Terms and Conditions contained herein;

(iv) any representation and warranty being false and misleading in any manner whatsoever;

(v) any third party claim or any offence committed by you in any manner whatsoever and under all applicable laws.


Dispute Resolution:

This agreement is governed by the laws of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in the State of Goa in all disputes arising out of or relating to the use of the Website. You certify that you have read and understood the above Terms and Conditions and that you agree to be bound by the terms and conditions in this Agreement and our Privacy Policy.

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